Our new theme for 2021 is S&T Happens: Surviving and Thriving in a VUCA world

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We have added a new page S&T Happens: Surviving and Thriving in a VUCA World to explore How can we survive and thrive in a world marked by volatility, uncertainty, complicatedness, and ambiguity?

And a set of sub-pages on how, to survive and thrive in an increasingly VUCA world:

Rob will be presenting these ideas at Service Management Days 2021 (register free)

Watch this space for more news of

  • video
  • training course
  • book