Big changes in thinking about Human Systems Agility are transforming IT, enterprises, government, and society.

This is what we know about (and continue to study):

New ways of management to make work better: Lean, Agile, Open, Servant, Invitational, Business Agility: we combine them in our Unicorn Management Model™.

New ways of working that management enables: collaborative, agile, empowered knowledge work; iterative, incremental, experimenting, exploring complex systems. 

New ways of thinking about the world: we call it Human Systems Agility.

Our backgrounds are in public policy, business startup and ownership, governance, culture change, and IT strategy and practices. 

Several groups exist to spread this message, including

These ways are displacing the ideas of big-bang projects; zero risk; certainty and accuracy; plan once execute perfectly; failure is not an option. Our Latin motto is “Velocitas Per Qualitatem” : velocity through quality, the New Way Of Working. At its heart, the agile way is about being able to adjust and change in a constantly changing world. Faster, more efficient, higher quality work is a by-product of agility, not the goal. The goal is to meet the changing needs of our organisation faster, though iteration, increment, experimentation, and exploration. We help you build this culture, through attention to leadership, happiness, space, empowerment, community, and communications.  

At least as important, though, is New Ways Of Managing. Too often, management views the transformationadvancement to New Ways as something done to improve the practitioner workforce, not to management. This can’t be. For an organisation to change, the management must change. So we combine the two into the phrase New Ways Of Managing and Working or vice versa (we’ve used both ways). It is cumbersome but we leave it like that to make a point. This is one of the biggest issues facing organisations moving to agile ways of working. Managers must understand and focus on empowerment, collaboration, agility, and flow. So we make NWOM a special focus for Teal Unicorn. We provide coaching and training to get there.  We like using games.  Including in Vietnam, in Vietnamese.


We have developed the Unicorn Management Model to capture our ideas. For much more information, see our new book, The agile Manager.  Our favourite reading on NWOWAM is listed here . Watch our videos. Come to our training. For many more resources, visit our agile Managers’ Club. We would love you to be in our tribe of agile managers.

Rob and Cherry