This page is a work in progress (well they all are always, but major development is happening here during lockdown, aiming for end of April 2020)

 

The basic principles that Teal Unicorn works with, the new ways of managing and working, apply anywhere within an organisation, including within Information Technology (IT). In every domain, there are deeper implications for that domain, including IT.  At Teal Unicorn, we provide specialised IT services for these New Ways of Managing in IT – contact us.

We call IT the “Epicentre” of New Ways: IT has emerged as the thought leader in Human Systems Agility. It has taken over the baton from manufacturing. In most organisations, IT is leading the way. More and more, the wider organisation is asking It to lead or at least provide expertise in advancing to new ways. There are strong allies and sometimes other domains take the lead: corporate change, strategy, or personnel/HR can be sources of Human Systems Agility thinking.

Looking inward, these new ways have specific implications locally for IT, and for the organisational functions IT engages with.

People management

Culture

Agile teams

Development, careers

Burnout

Customer

Product management

Product ownership and portfolio management

Lifecycle

Demand management

Design thinking

Risk, Service levels

Project management

Software development

Continuous integration

Continuous testing

Assurance: quality, shift left, security, DevSecOps

Desktops, productivity, mobility

Legacy

technical debt

Software deployment

Change and deploy

Release

Flow, Lean, ToC

Continuous delivery

DevOps

Automation

Operations

Infrastructure

Networks, remote, desktops

Resilience

Maintenance

Support

Response

Incident and Problem management