All posts by Rob England

Nobody knows what change may come

Changing how we manage is another way of saying change the conditions of the work system. Changing a complex system is an organic process, like healing a patient. You can’t directly change it, you must treat it with stimuli and observe the effect.

Nobody knows how an organisation will respond to change until they try.

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Rediscovering and restoring humanity

Two areas of fascination for executives at the moment are “Digital Transformation” and “Industry 4.0”. These ideas look at the impact of technology on product and manufacturing respectively. What is often lost in these discussions are the work changes that they cause, and the wider social advances that are happening anyway which they align with. As digital transformation gives customers direct access to our systems, and as industry 4.0 increases automation, these have direct impacts on the people using the products and the people creating them. It calls for greater humanity.

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Even SAFe

There’s as much heat as light generated by conversations about SAFe (Scaled Agile Framework).  I want to share my views, for whatever they’re worth. They can be summed up in one sentence: the best day using SAFe is the day you agree you don’t need it any more.

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Study <-> Practice <-> Experience <-> Learn <-> Share 

I am Lê Diệu Phương (“Dory”), an owner and manager at Vinh Phát.

Dory is from Ho Chi Minh City. She graduated from Vietnam University of Economics in Foreign Trade in 2004 and University of Social Sciences & Humanities Bachelor of English in 2005.

She worked in international shipping, warehousing and supply chain industry from 2002-2012. Then moved to customer service management, call center customer care distribution pharmaceutical, cosmetics, drinking water, food, chemicals & insurance from 2012-2014. In mid-2014, Vinh Phat Company was established with 2 co-founders specializing in supplying epoxy materials for the footwear processing industry, then expanding the production of processing equipment to increase productivity in shoe production.

(You can read more of Teal Unicorn’s client stories here)

I would like to share my experience in applying Agile Management in our company after attending Teal Unicorn training courses.

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