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This page is a work in progress (well they all are always, but major development is happening here )


New Ways Of Managing is a book! The agile Manager, New Ways of Managing . Yes, small “a”.

See also our later book: Open Management , which is more about the Why of better managing.

The basic principles that Teal Unicorn works with, the new ways of managing and working, apply anywhere within an organisation, including within Information Technology (IT). In every domain, there are deeper implications for that domain, including IT.  At Teal Unicorn, we provide specialised IT services for these New Ways of Managing in IT – contact us.  We have consulted for 15 years with ITSM, ITIL, COBIT, IT governance, IT strategy, and lots of DevOps.

We call IT the “Epicentre” of New Ways: IT has emerged as the thought leader in Human Systems Adaptability. It has taken over the baton from manufacturing. In most organisations, IT is leading the way. More and more, the wider organisation is asking IT to lead or at least provide expertise in advancing to new ways. IT has strong allies and sometimes other domains take the lead: corporate change, strategy, or personnel/HR can be sources of Human Systems Adaptability thinking.

Conversely, social change is impacting IT, as organisations embrace the new ways of thinking, which we capture in an organisational governance context as “values over value”.

We mapped this trajectory of the advances in IT thinking:

When considering IT, these new ways have specific implications locally for IT (blue), and for the organisational functions IT engages with (green):

We have developed a training course on New Ways of Managing IT,


We consult on IT topics such as this one over at our other website Two Hills Ltd.