Another client case study for you, or more of an update:
After nearly half a year of organizational upgrades, Tổng Công Ty PCS has made a spectacular shift:
Two simple pictures show how Cherry blows their minds.
I’m way behind on translating some of Cherry’s best gems posted on Facebook, but here’s one I felt compelled to share:
Optimising for efficiency not agility is a mistake in a VUCA world.
Another page f0r our Open Guidebook
“assessing people amounts to quantifying a relationship between unknown, usually unknowable things.”
Ten years ago, almost to the day, I wrote a series of articles that I still consider some of my best stuff on IT Service Management.
And some more In Teal Life
There is nothing we enjoy more than being back in Vietnam: the people, the food, the sights, and most of all our Teal tribe community. Here are a few pictures.
Behind the scenes of a webinar in our Hanoi apartment.