Archives January 2021

Crossing the Streams: ITSM and DevOps (an IT post)

One of the great sticking points for DevOps in large organisations is finding a reconciliation between IT Service Management practitioners and the DevOps community. The hot zone for conflicting world-views is usually between Continuous Delivery on the one hand, and Change and/or Release Management on the other. If you don’t immediately know what I mean, then you probably don’t have this problem.

There are recent developments that are opening up this issue, making it possible to find common ground and effective ways forward.

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